Here is the process for reporting streetlight outage to FirstEnergy/West Penn Power:
Call 1-888-LIGHTSS (1-888-544-4877)and say "streetlight" after the greeting.
Use this to report the lighting problem online: https://www.firstenergycorp.com/content/fecorp/newsroom/news articles/fe-tips-report-streetlight-outage.html
When reporting an outage, let them know:
Your name and phone number
Address where the streetlight is located (nearest house or cross street)
Number on the utility pole
What is wrong with the streetlight (damaged pole; broken light fixture, light is off at night, on during the day, or flickers)